The most popular shopping carts, at present are Volusion and Shopify. Whereas Volusion has around 40,000 list references along with customers list, Shopify has more than 70,000 customers and counting. These are the e-commerce solution that help you maintain create and maintain an online store. Shopify includes some famous businesses like Amnesty international and Github. On the other hand, Volusion has included the customers list of UK and Nelgene.
Some distinctive features of the both
1.Foundation: - Volusion had been founded in 1999 where as Shopify had been established in 2005.
2.Location: - Volusion is located at Austin in Texas, whereas Shopify is situated at Ottawa in Ontario Canada.
3.Domain name: - For Shopify- www.shopify.com For Volusion- www.volusion.com4.Web host: - Volusion and Shopify are both web-hosted sites. Volusion operates site via in-house data centre while Volusion has outsourced hosting to Rackspace.5.Requirements: - To access both the stores you will need a secure internet connection and a web browser like Mozilla or Google chrome. In this concern I recommend you to use up-graded technology.
6.User friendliness: - Volusion is embedded with upgraded features like 24x7 phone support, chat and e-mail. At the very beginning you may need some support and assistance and the same will be provided by quick start tutorial. You may need some time to learn the new ropes. Moreover it has a solid CMS.
On the other hand Shopify has a quicker and easy access with smart WYSWING editor and drag and drop functionality. It will be recommended for the beginners to use Shopify to start online store campaign with better step by step guide.
7.Product feature: - Both Shopify and Volusion have some advantages as well as disadvantages. Each cart permits complete transactions after loading and managing of the products. Both carry some overlapping features that make the transactions quite fast. Shopify 2 has rolled out with more optimized SEO with better Meta descriptions, images, page titles, alt tags and many more for blog posts and products. But comparing to Volusion, it is quite lighter than Volusion especially for the add ons features.
Volusion offers more templates and add ons to the merchants than Shopify. But practically Shopify templates are stronger. Volusion mainly stresses upon accessibility on smart phones and tablets where as Shopify just has launched some mobile themes. Another matter is that Volusion does not offer H1 tag for product and category as Shopify does.
Basically Volusion gets appreciation for its soft added features and one can easily integrate third party mobile transactions. In Volusion one can put the product in the cart without purchasing. It also uses smart match technology that only shows the products available in stock.
8.Pricing: - Shopify starter range starts from $14 a month and for the mid range plans you have to spend $79 a month. All Shopify functional plans have a 14 days trial and the rest of the deals like additional charges for signing up have been waived. In this concern you have to use secondary payment processor like PayPal.
Similar to Shopify, all the basic plans of Volusion has a 14 days trial and the pricing policies are also the same that ranges from $15 - $195 a month. Volusion is habituated to collect extra fees from the merchants including bandwidth overages. So, if you are using Volusion you have to quite careful while choosing the plan.
9.Ad ones: - Shopify Offers a wide range of mobile apps, integrations and more social media interactions with free of cost. You must check its app store to get updated and advanced apps.
Though Volusion has completed several years as an online shopping cart, it has few and limited ad ones. There is a lot of factors and places to be improved in the field of social and mobile interactions. The important plug-ins are like Quickbooks and Mailchimp.
10.Web design: - In August 2014, Shopify 2 has been launched with a better web design. The optimization work includes customized templates, eye catching skin along with a better design department.
Even Volusion offers better presentation to the merchants with several distinct featured themes that are truly eye catching and useful. You can use the file editor to access raw code in both Volusion and Shopify, but Volusion’s backend is less strong than Shopify.
11.Payment procedure: - Shopify handles a wide variety of processors with an integration of seven payment gateways along with all the major sites. In house payment processor has been launched in August 2013 and the entry plans in Shopify costs $0.30 per transaction. If you signs up the transaction fees are waived.
Volusion integrates with many domestic and international gateways and there is full list that you can check. There is Volusion’s credit card processor. Volusion’s merchant service charges 2.17% per transaction, $ 10 per statement fee and $17.99 payment gateway fee per month. Along with this, there will be a charge of $3.41 a month for PCI compliance and $1.87 for regulatory compliance fee. If you want to cancel your merchant service account, you have to pay $99 and it requires a sale of $25 minimum.
Moreover between the two, Shopify has the stronger payment procedure according to user’s response.
12.Customer and technical support: - Both the carts have several features to be touched with customers. There are knowledgebase, video tutorial and webinars to help how to stick with these carts. On may contact Volusion through the Facebook and Twitter pages.
Shopify also provide vivid channels to operate customer service options. The facilities like emails, live chats and phone support to answer your query. Like Volusion there are also Facebook and Twitter pages for social interaction. Moreover, in both the carts there is a day and night channel foe customer interaction.
13.Reviews: - There are both positive and negative reviews placed for Volusion and Shopify. In Shopify the negative remarks are less as the sign-up fee has been waived. In Volusion customers have reported some common problems. These are regarding overage charges, bandwidth limits, blasé free templates and little knowledge about newbie.
Besides all these there are a lot of positive responses of users for both. Merchants and buyers generally prefer Shopify for the user friendliness and better customer support. The merchants also prefer mobile cart interactions.
In case of Volusion there is a great appreciation that is no transaction fees. It also offers numerous resources, daily deals integrations along with a better customer relationship tool.
Conclusion: - Shopify and Volusion both have earned better appreciation and support for the advanced strategies implemented. But, finally Shopify remains at the top. Its recent updating and no overage fees have made it unbeaten. Moreover, Shopify knows what a merchant deserves before transaction. On the other hand Volusion is the experienced one with a large number of satisfied users. Now you have to choose between the both. Do not forget to leave your responses.